Choose a location
Plan space for the hot tub, access and convenient maintenance.
About preparationBuyer’s guide
Clear from the start.
Relax with confidence.
From choosing a liner to everyday care. Key answers for your hot tub project.
01 / BEFORE YOU BEGIN
A good plan.
A smooth start.
Start by choosing the location, liner and heater.
Match your liner
Consider the shape, size and needs of your project.
Choose a linerChoose a heater
Let us discuss heater types and compatibility with your liner.
Choose a heaterThe essentials —in one place.
Base and installation
What to plan before installation.
Water care
The basics of everyday care.
Preparing for winter
How to prepare for the cold season.
See the product manual for model-specific installation and maintenance requirements.Need the manual? Contact us ↗
Which liner should I choose?
Start with the planned location, preferred shape and intended use. The catalogue includes round, square and Ofuro liners. We will confirm the dimensions and configuration of your chosen model before you order.
How do the heater types differ?
The catalogue includes integrated and external heaters. Match the liner, heater position, connections and maintenance access. We will help you consider the options for your project.
How should I prepare for installation?
Prepare site measurements and a plan, including vehicle access and access to equipment. Agree on the base and supports with your installer, following the chosen product’s manual.
What should I check before lighting the heater?
Check the water level, connections and safety requirements specified in your heater’s manual before lighting it. If you do not have the manual or have questions about installation, contact us first.
How long does the water take to heat up?
The time depends on the chosen configuration and operating conditions. Tell us your liner and heater models so we can discuss your setup and the information in the product manual.
Can the liner be recessed into a deck?
Installation options depend on the liner’s construction. Before designing the deck, confirm the support, opening and equipment access requirements.
How long does order preparation and delivery take?
We will confirm the schedule after agreeing on the product, configuration and delivery location. Collection in Sasnava can also be arranged.
Where can I find the warranty and maintenance terms?
Confirm the terms and care instructions for your product before ordering. If any documents are missing, contact us with the product or order details.
Let us discussyour project.
We will help you match the liner, heater and your needs.